Cancellation Policy

General Events Policy

Attendees may cancel any workshop up to 2 weeks before the event for a refund less any credit card or Paypal processing fees. Cancellations within two weeks of the workshop date are non-refundable, but attendees may transfer the entire fee, one time, to another event within one year from the date of the cancellation.

PLEASE NOTE: Cancellations less than 72 hours in advance are non-refundable and in this case transfers are only possible if we are able to fill your spot with another participant. All course fees are non-refundable after the commencement date of the event.

Digital Products and Online Courses

Digital items including downloadable audio, downloadable video and online courses are non-refundable.

Hosted and Third-Party Events

Events hosted by third parties have their own cancellation policies. Please reach out to them directly for details or contact us with the questions.

Program Content and Suitability

Participation in our events is not recommended for anyone with severe mental health issues or major medical problems. If you have specific needs related to your participation, please contact us before registration.

If for any reason we deem that your participation is not appropriate or presents a safety risk to yourself or others, we reserve the right to remove you from the course.

If this occurs, you will be refunded a pro-rated course fee. All other expenses that you may have incurred, including lodging and travel will be your sole responsibility and not the responsibility of Alexandra Schmuck.

Private Sessions

Cancellations with less than 48-hours notice are non-refundable. In-house or private Studio Intensive session fees and cancellations are agreed upon appointment.

Discounts

Discounts given by Alexandra Schmuck are only applicable to live events hosted or owned by Alexandra Schmuck. Third party hosted events are not eligible for discounts. Digital items (audios, videos, online courses, etc.) are not eligible for discount.

Discounts cannot be combined.